AVC FINANCIAL AND INSURANCE POLICY

PAYMENT FOR OFFICE VISITS:

Charges for your care or the care of a dependent are your responsibility. We will normally bill your insurance for office visits and any necessary surgery.

Please bring proof of insurance to the office with you. It is your responsibility to provide us with up-to-date insurance information for our billing staff.

If you do not have insurance coverage at the time of service, please discuss payment arrangements with the office staff. We will be happy to work out a reasonable and regular payment schedule we both find acceptable.

INSURANCE COVERAGE

Your insurance coverage is a contract between you and your insurance company. You should be aware of the terms of your coverage with them. Due to the number of different insurance companies and their policies, it is difficult to keep track of policies. However, we will obtain preauthorization for any procedure that requires it.

Deductible

If you have not met your insurance deductible, please inform the office staff.

Medicaid

We accept Medicaid. Medicaid coupon is required.

Medicare Part B

We accept Medicare. Please provide us with proof of insurance.

Tricare

Dr. Artwohl is a preferred provider with Tricare.

Veterans Administration

Dr. Artwohl is proud to treat our veterans and is often referred patients from the VA. If your health care coverage is through the VA, in most cases you must be referred from the VA Clinic system.

Private and Government Contracted Private Insurance Companies

Dr. Artwohl is a preferred provider for most insurance carriers in Alaska. We will obtain prior authorization for any procedure that is required by your insurance company. We will file an insurance claim on your behalf. Prior authorization is not an absolute guarantee of payment.  Ultimately you are responsible for your bill.

HOW WE BILL

1) If you are having surgery, we will bill your insurance company. We do not ask for any upfront payments for insured patients. If you are uninsured, we will have worked out a payment schedule with you.

2) Once we have received an explanation of benefits from your insurance company, you will be sent a statement from this office.

3) At that time full payment of the balance, if any, will be due upon receipt.

However, if you find it is necessary, we can work out a reasonable and regular payment schedule we both find acceptable. You will be expected to notify this office and arrangements can be made at that time.

APPOINTMENTS

When you come in for an appointment, we make every effort for you to be seen at that time, but occasionally situations arise that prevent this. We ask for your patience when this occurs. If there is an unusual delay, our staff will advise you. If you are unable to wait, we will gladly reschedule your appointment for a later time.

Canceling an Appointment:

Should you find it necessary to cancel or reschedule an appointment, please advise us as soon as possible. We often have patients on call-up lists who would like to get to see us soon if something opens up.